Contact: Curtis Lyon
Owner, Glass Doctor® of Montrose
P: (970) 252-8868
E: curtisglassdoctor [at] qwestoffice [dot] net
MONTROSE, Colo. (May 27, 2014) – Glass Doctor of Montrose received validation from the Auto Glass Safety Council (AGSC) after undergoing a validation process required by all registered members of the AGSC.
The AGSC is a not-for-profit organization dedicated to the safe replacement of auto glass. They are the definitive authority on safe auto glass installation practices and are responsible for North America’s only auto glass replacement standard, the Auto Glass Replacement Safety Standard (AGRSS). Registered members of the AGSC are committed to the highest standard of quality and the strongest commitment to safety.
What separates AGSC is the validation process that all members must undergo. Registered members go through a random periodic third-party inspection of their company, personnel, and procedures.
“Glass Doctor of Montrose is committed to providing the best glass service experience and receiving this validation shows we are doing just that,” said Curtis Lyon, owner of Glass Doctor of Montrose. “We will continue to provide excellent customer service in line with our certification.”
During the validation, the validators verify the location’s actions and answers coincide with the AGRSS and the location’s adhesive manufacturer’s instructions. A typical validation includes a five-minute opening meeting, a separate observation, and interview of each person that installs auto glass, a review of historical records, a review of the material storage area, time for the validator to complete paperwork and a closing meeting.
The validation process is about the safety of the public and doing the job right the first time. All glass shops are not equal, and many are not members of the AGSC and do not have a standard for installation. The AGRSS sets the standard and holds companies accountable for their work.
The current validation cycle will end in 2014. In the next validation cycle, beginning in 2015, all registered member companies will have at least one location validated within the next four years.
About Glass Doctor®:
Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers complete glass repair, replacement and services to the residential, automotive and commercial markets at more than 275 locations in the United States and Canada. Glass Doctor began franchising in 1977 and in 1998 joined The Dwyer Group, Inc., family of service franchises.